Tag Archives: client relations

What you should look for when hiring a professional cleaning service company

If you are looking to hire a professional cleaning service for your company there are a few things you should consider before making that decision. Hiring a service company is an important decision. The appearance of your building says a lot to your clients and employees. When entering into a service relationship, you want to ensure you make the right decision the first time.

 

Here are a few things to consider before hiring a professional cleaning service company

 

 

  1. Not All Cleaning Companies are Created Equal. Like most people today, when you are looking to figure out a solution, the first place you probably go is Google. If you were to Google cleaning service companies for Utah, you would see a lot of cleaning companies listed. You might think that the easiest place to start is at the top, since cleaning companies all provide the same basic services. However, there are many differences that can exist, like the packages, to the length of contracts and the flexibility on the terms. So before beginning your search, figure out what your company needs the most and do some research.
  2. Response Times. One of the most important things to look at is the response time for the services. When a cleaning issue comes up, it can negatively affect your employees very quickly not to mention look unprofessional to any clients that might be visiting. Having a guaranteed response time is one of the most important things to look for when hiring a professional service company.
  3. Testimonials.  You wouldn’t hire a contractor to work on your house that had no reputation. You want to see and hear that they do good work. The same is said for cleaning companies. Having a long list of happy customers that are willing to vouch for the services they have received is a great indication of what you can expect as well.
  4. Transparency. Many times you may not be present to physically watch the cleaning professionals do their job. You will be busy running your company or managing employees. However, it is important to be able to verify that the services you paid for are being provided. When a cleaning service company offers a portal where you can verify what has been completed, you have peace of mind that your service agreement is being respected.
  5. Length of Time In Business. When a cleaning  company has been operating for over 30 years, there is a good reason why. As a business owner or manager you know that only the best run companies can survive and thrive in the business world and they do so by providing the best service they can, every time. Make sure you are with a company that has a track record that is proven.

When you consider these 5 points before you hire a professional cleaning service you will see that BearCom Cleaning Services is the best choice for your company. 39 years in business, the CleanTelligent portal, a guaranteed response time and countless testimonials, help make it an easy choice. Make sure your company is in the best hands and contact BearCom Services today.

How To Make A Great First Impression With A New Client

First impressions mean a lot in the business world. Sometimes you only have one shot to convince a potential client or customer that you are the right person for their job. Every second counts and that means everything that your client is observing when they meet you. If you plan on meeting clients at your place of business, then make sure that your workspace sends the right message.

 

Here are a few tips on how to make the most of that first impression:

 

  1. Start before your client even gets to your site. Communication and first impressions begin when you first set that contact invitation. From your email signature to your website, every step along the way should look thoughtful and organized.
  2. Perception starts on the outside. Again, before they have even stepped foot in your building, your client is taking in information about your company from how your exterior looks and is kept up. A clean, trash free parking lot with freshly painted and easy to read signs are important features yet surprisingly easy to overlook. Clean windows will help make your building sparkle and even the smallest amount of landscaping can help to create an inviting atmosphere right from the get go.
  3. Wow with the entry. Your reception area is a great place to create that lasting first impression. Your reception area should be informative and give an idea of your company’s mission, values and style.  Keep the reception desk tidy and a source of pride. Don’t hide your best artwork in a conference room or private office, put it out there right in the beginning.  Fresh flowers or a living plant are a cost effective way to give a bit of that extra effort to creating a beautiful space.
  4. Create a waiting area that works for your company. If your clients are going to be waiting for you they might as well be getting more information about your company. A comfortable seating area with water, coffee and reading material is a nice gesture that shows you care. Some plants and art make the area feel relaxed and inviting. This is also a great place to have information available about your company that you want your client to know. Having your social media handles framed somewhere can help your client browse and get the full picture of what you are about while they wait.
  5. Keep it clean. One of the most important things you can do to help make a great impression is to make sure your office space is as clean as possible. Hiring a professional cleaning service with a great track record will make this an easy process. You can rest easy that every area is maintained beautifully and that your investment in your office space looks it’s best when it matters.

 

If your company wants to make the best first impression, BearCom Services would be happy to help you keep your space clean and beautiful. Have peace of mind with a trusted company and get service that shines.

 

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