Monthly Archives

September 2015


Renegotiating Your Commercial Cleaning Services Contract

Commercial Cleaning Contract

Even if your commercial cleaning service is doing a good job, periodic evaluation and renegotiation of your cleaning services contract is the best way to ensure that you are getting great value for your business. When you set up your commercial cleaning services contract, you may have committed for a set period of time, such as one or two years. In the cleaning industry, technology and best practices can change with time, so you want to make sure that you are receiving the best techniques for cleaning to meet the health and safety demands of modern business.

Commercial Cleaning Business Checklist

Your evaluation should center around the answers to some important questions in several areas:

  • Performance. Does the commercial cleaning company come when scheduled, with the proper number of people to do the job?
  • Satisfaction. Are the areas contracted for clean and tidy? Are there areas where performance falls below your expectations?
  • Green cleaning techniques. Does the company incorporate green cleaning techniques that use the least hazardous and safest cleaning products? Do they have systems in place to not cross contaminate areas they clean?
  • Accountability. Does the company have quality systems in place to verify that scheduled work is performed to spec and that employees are doing their jobs?
  • Service. If you have a complaint or concern, how does the company respond? If you need emergency service, are they available?
  • Customer service. Are you able to reach customer service personnel any time through a variety of media (phone, email, online chat) and receive a prompt, helpful response?
  • Meet your needs. If your business has expanded or has acquired new equipment since you signed your contract, your needs for service frequency or specialized cleaning may have escalated.
  • Need for other services. Many versatile commercial cleaning companies can provide services for both the inside and outside of your building. Do you need other services, such as window cleaning, parking lot cleaning, and steam cleaning of carpets included in your contract?
  • Price. Do you get the value you expected for the price you pay?

Renegotiating Price With Commercial Cleaning Companies

When you think about renegotiating a commercial cleaning services contract, you may be hopeful of getting a reduced price. However, it’s important to remember that companies set rates based on their cost of doing business plus some reasonable profit. Labor costs continue to rise, not only for wages, but for training, benefits, and supplies. Therefore, receiving a lower price for services you have been receiving usually means the company will cut back in some service areas, or you may decide to accept fewer cleaning days or reduce the tasks on the list to keep your budget intact.

Are you Receiving the Value You Expect?

In reevaluating your commercial cleaning service, the question to ask yourself is whether you got the value you expected for the price you paid. If your answer is “yes,” and you are happy with other aspects of performance, re-signing will maintain your relationship with a great company.

For good value and competent state-of-the-art commercial cleaning services, contact Bearcom Building Services for an evaluation and one of our commercial floor cleaning quotes.


Office Restroom Cleaning Services: What’s Included for a Bathroom Deep Clean?

Commercial Bathroom Cleaning

Office bathroom cleaning from a reliable restroom cleaning service keeps your restrooms clean and tidy at all times, which is critical as the bathroom is a prime location for bacteria and viruses to originate. The best way to keep your staff healthy is to make sure that all bathroom surfaces are cleaned, sanitized and disinfected throughout the week, while surfaces such as tile and grout are periodically serviced as part of the bathroom deep clean.

What is the Plan for Commercial Restroom Cleaning Services?

What should be included in your commercial office restroom cleaning services? Since every fixture, wall, faucet, sink, and other surface has the potential to carry germs, your commercial restroom cleaning service must present a comprehensive plan to take care of it all. The particular items on the list should include:

  • Toilets and urinals must be cleaned and sanitized regularly to keep them looking and smelling fresh. The handles on the fixtures need special attention as people not only use them with their germy hands, but sometimes activate them with their feet.
  • Stalls, cubicles, and areas near urinals must also be sanitized as people have touched the surfaces after using the restroom.
  • The faucets, soap dispensers, and paper towel holders near sinks are frequent touch points for people with germy hands and need frequent cleaning and sanitizing.
  • Floors, whether they are made of vinyl or ceramic tile, need frequently sweeping and mopping. Grout between ceramic tiles accumulates dirt and bacteria and occasionally needs the attention of a cylindrical brush floor machine.

Often the same person is assigned the task of cleaning a particular restroom to ensure consistency as they sign off that every task was completed on a regular basis. When it comes time to do the bathroom deep clean for grout and tile, the same person may be involved as well for quality control.

Preventing Cross-Contamination

Besides including a specific plan for the cleaning of every item in your restrooms, your plan should also address how your commercial office restroom cleaning service will prevent cross contamination. Using the same cleaning rags in different areas of the bathrooms, using the same water, or using rags and mops used in bathroom areas elsewhere in the facility will spread the germs. While the room might look clean, it will still be unsanitary and pose risks that can compromise employee health.

While the goal of office restroom cleaning services is to clean, sanitize, and disinfect the area, it is also important to use the greenest and least toxic products to do the job, while implementing the safest procedures to prevent the spread of germs. Some night cleaning companies use steam pressure cleaning to attack hard-to-reach areas and minimize the need to touch contaminated areas.

When selecting a provider for commercial restroom cleaning services, make sure to choose one with a plan for correctly cleaning all surfaces on a regular and periodic basis. For excellent service and accountability, contact Bearcom Building Services for a free onsite consultation and estimate for your commercial bathroom deep clean needs.

Learn more about our office cleaning services and why you should choose BearCom Cleaning Services.


Breakroom Cleaning Services: What Should be Included

Breakroom Cleaning

Do the office cleaning services provided by your commercial cleaning service provider ensure that areas where your employees enjoy their meals are free of harmful bacteria? Proper cafeteria and breakroom care requires a much deeper level of attention by your commercial cleaner to keep the area safe.

Levels of Clean

According to the US Centers for Disease Control and prevention (CDC), there are three aspects of cleaning cafeteria equipment:

  • Cleaning to remove dirt, germs, and impurities of objects and service areas
  • Sanitizing to lower the number of germs to acceptable public health standards
  • Disinfecting to kill germs after cleaning to reduce the risk of infection

While the cleaning phase involves the use of soap or detergent and water, sanitizing and disinfecting requires the use of chemicals registered with the EPA or disinfecting/sanitizing water-based devices. Sanitizing destroys 99% of bacteria within 30 seconds, while disinfecting destroys all living organisms within 10 minutes.

What Should be Included in Office Cleaning Services

All of these aspects should be included in a commercial cleaning services list for your cafeteria, breakroom, or kitchen if you have one on-site where food is cooked for employees.

  • Floor care
    • The floors and eating areas are subject to dirty feet and food and drink droppings and spills that need to be removed through regular sweeping or vacuuming and mopping by a commercial floor cleaning company.
  • Cleaning tables and other surfaces
    • Tables, chairs, counters, and other surfaces in the eating area are subject to a germ build up that can result to increased bacteria and virus count that can contribute to the development of foodborne illnesses such as E. coli or Salmonella. Promoting the use of disinfectant wipes among employees can reduce some risk of germs, but the commercial cleaning service should regularly disinfect all surfaces.
  • Cleaning the microwave and other appliances
    • The microwave, refrigerator, oven, and other appliances can trap odors, mold, and germs if not cleaned and sanitized, preferably on a weekly basis. While your company might want to emphasize to employees to clean up the microwave or refrigerator if they have caused a spill, the cleaning service can attend to more thorough sanitizing and disinfecting.
  • Trash removal
    • Having plenty of stable trashcans located throughout and near the breakroom makes it convenient for employees to properly dispose of garbage. Trashcans should be emptied every night as old food can attract pest and cause odor and bacteria. The cans themselves should be occasionally disinfected, as food drippings may accumulate inside and outside the can.
  • Pest removal.
    • If your eating area is infected with disease carrying mice or insects, you need to call an exterminator to trap or bait them to remove the immediate infestation and institute a long-term prevention program.

A comprehensive commercial cleaning services list for breakroom cleaning keeps the area clean, sanitized, and disinfected. If you are currently looking for a company that provides janitorial services in Utah, BearCom Building Services is the perfect choice. Contact Bearcom, an experienced commercial cleaning company unlike other Salt Lake City janitorial companies, for a free onsite consultation for office cleaning services and all other commercial janitorial services.